Technical and Website Support Specialist

Under the supervision of the Director of IT with oversight by the Director of NCCTS, the Technical & Website Support Specialist for the National Center for Child Traumatic Stress (NCCTS) will be responsible for the custom programming, development and maintenance of the data collecting and reporting systems including CMS - Drupal, Microsoft SharePoint intranet, LMS - Moodle and various technology platforms. Assist in performing in customization, implementation, maintenance, and upgrades of applications and coding. Provide performance analysis and accuracy of code, documentation, design, and programming of new features into existing systems and/or to new systems. The Technical & Website Support Specialist will work with internal and external stakeholders to support a creative, effective, and responsive technical platform in concert with the Project mission and strategic priorities. Duties include: Provide high-level customized programming for NC platforms; Ensure and provide reliable data reporting process through building customized reporting modules and dashboards; Create custom code and workflows for required NC processes; Create processes for code scrubbing to ensure reliability, scalability, and accuracy of programming code; Create and provide detailed documentation of online data and reporting system; Providing high-level customization and reports for Learning Center and supporting functionality and architecture; Create customized programs and code within NC platforms to ensure security, reliability, and accuracy for data entry; Responding to end-user desktop support tickets; Provide project management for a newly customized NCCTS website while coordinating with vendor and stakeholders; Provide and ensure CMS functionality and security for website. Upgrade systems when required; Coordinate different aspects of the website for interoperability with other utilized systems within NCCTS; Updating and expanding nctsn.org by writing and updating code; Create custom code for NCTSN.org homepage; Migrate and coordinate CMS functionality into NCTSN.org; Work closely with the Director of IT in all aspects of technical programming and user support. This is a contract position for 12 months with the possibility of being extended depending of funding availability.